If you have any queries about shipping and despatch please contact us on firstname.lastname@example.org or call 020 8269 2525 we are here to help.
Phone lines are open 8am - 8pm every day of the week.
Standard Delivery - UK mainland
Free for orders over £50.
Despatched by DPD [1-2 working days]
Express & Timed Delivery - UK mainland
Next day delivery - £6.95
Next day delivery before 12pm - £8.95
Saturday delivery - £15.95
Despatched by DPD
Same Delivery - Greenwich, Blackheath & Canary Wharf Area
We also offer same day delivery on all orders over £100 for items in stock.
Not available in conjunction with any other offer and is only available on full price items
Orders must be placed and paid for by 12pm.
Please contact us on 020 8269 2525 to arrange this.
Returns & Exchanges
We are happy to accept returns within 28 days of receipt, for UK sales for whatever reason. Goods returned must be unused & in the original undamaged packaging, unworn and complete with all tags and labels attached. Free from makeup, odour, & perfume.
We are unable to accept returns of International shipments unless they are covered under the warranty.
If goods are received back in an unsatisfactory condition we have the right to refuse your refund. Unfortunately we can’t offer you a refund or exchange after 28 days. To complete your return, we require a receipt or proof of purchase.
Please send us an email at email@example.com stating the reason for return and if you would like a refund or exchange.
- Please send your item, along with proof of purchase to: Eat Sleep Love, 9 Delacourt Road, London, SE3 8XA
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We are unable to accept returns or make refunds against orders for custom made products.